Reviews (100)

• Good

  Yong Heng•January 2025•

• During the pre-pick up photo taking part of the app you will need to take photos of the odometer and fuel gauge which must be done INSIDE the car. This needs to be done BEFORE you can start your trip which also means to unlock the car. This is not possible if the car is locked and customer service is very slow (took them overnight to get to me on my drop off enquiry). Luckily the previous user did not lock the car so that saved me lots of time waiting on customer service. For drop off, your trip will hang at "Pick up requested" status throughout which means you are unable to take the drop off photos and end trip through the app. Do manually take photos not through the app and send them to customer service chat. On the plus side, car was very smooth though AC is cold only at 21 deg. Has valid season parking and key fob. Hope these info help the next user.

  Muhamad Faizal•January 2025•

• Poor host. In the app, upon collecting car hv to do the necessary i.e photos etc. after that host hv to click pick up request n didn’t do that till i send the car back i was not able to do the step where i hv to return the car. In the app it’s stated clearing hv to return the car back at the same designated lot. However, upon sending the car back that lot was used my GetGo car. Tried contacting the host n drive lah rep not able to get them. In the end hv to drive back the car to m house carpark. Upon arriving I called again, drive lah rep answered n told me I can park the car anywhere at the parking lot n just hv to take pics n send it to them on drive lah chat app. Wah Lao… 😖. Pls amend your app n state clearly on your app, it’s really troubling the person renting the car to go back and forth.

  Shana•January 2025•

• Car was in great condition, everything was smooth and fast and hassle free

  Nicholas•January 2025•

• Everything is great except for the part where I have to wait 3½hrs at the beginning of the trip because I can't unlock the car using the app.. not host fault but technical issues..

  Mohamad•December 2024•

• Great car.. nice… but rear camera have some issue… not working properly…

  Prasanthraj•December 2024•

• Great drive. Though the car is overdue for servicing

  Hamidon•August 2024•

• good but hard to unlock

  Abdul•August 2024•

• Amazing host - can’t go wrong with him ☺️

  Leong Eng•August 2024•

• Best and smoothest car ever

  Muhammad •August 2024•

• Great and smooth car. 👍🏼👍🏼

  Muhammad•August 2024•

• Great host great car, but just that the service is overdue.

  Asrol Nizam•July 2024•

• hassle free car was great and smooth no issues at all clean car

  ARIANAH•July 2024•

• perfect car..

  Mohamed Yazid•July 2024•

• Very clean and new car.

  Muhammad Farizwan•July 2024•

• Superb drive. Excellent condition of car. Thank you for listening to our feedback and putting back the physical key

  Jamal•July 2024•

• Nice car . Enjoyed the drive

  Yang•July 2024•

• Great host. Car in good condition. Only interior cleanliness can be improved further.

  Sheikh•July 2024•

• Another great trip / ride. My go-to car! Car fob battery low - fyi.

  Leong Eng•June 2024•

• great car and smooth to drive!

  Nur•June 2024•

• Third rental from the host - always a seamless process. Smooth ride 😊 family is pleased as well.

  Leong Eng•June 2024•

• Great host great car!

  Asrol Nizam•June 2024•

• Great car,only issue i had was that the car was no cleaned by the previous renter.

  Nazih•May 2024•

• Great car, no issue with locking of vehicles. Only interior dirty maybe due from previous user.

  Mohamed•May 2024•

• Great car, smooth ride! Car lock issue has been resolved and I can park in rural area of Malaysia with a peace of mind.

  Leong Eng•May 2024•

• Great host. Car was easy to connect to phone. Keyfab was extremely useful. Car was smooth. Only interior abit dirty. Previous user didnt kept it clean and tidy.

  Sheikh•April 2024•

• Excellent car, easy pickup and drop off process. Will rent again!

  Zulfiqar•April 2024•

• the car is almost perfect.. except reverse camera intermittently works.

  Mohamed Yazid•April 2024•

• Great host. Interior could be more cleaner. Drive was great though.

  Mohamed•April 2024•

• Nice experience

  Badrul Hisham•April 2024•

• Nice car

  Badrul Hisham•April 2024•

• Great car,smooth and no issues.

  Nazih•April 2024•

• What a great car, smooth to drive in SG/JB and even has Apple car play. Unfortunately the rear view cam wasn’t working but other than that, it’s perfect. Would definitely rent again! 10/10

  Adam•April 2024•

• Host is responsive and approachable when in need

  Muhammad Salihin•April 2024•

• I’m so sorry that I’ve gotta rate you this low as I wasn’t expecting myself to have to went through all the trouble to unlock and lock the car. Best of all, this car rental isn’t to a specific owner but the organisation of DriveLah themselves. As such, all queries or complaints, I’ll have to contact their hotline for assistance.

  Ng•March 2024•

• Great host, easy to deal with.. great ride too will surely use again..

  Syukri•March 2024•

• Great host. Friendly and helpful. Recommended to book his car for your trip.

  ISMAIL•March 2024•

• Easy transaction but car was not that clean. driving the car was mostly good.

  Raj•March 2024•

• Host is great and responsive. The car is clean and well taken care of. May face technical issue with locking the car via the app.

  Nana Syafiqa•March 2024•

• Worst experience for me. Having trouble on unlock and lock using the apps especially at Johor. End up spending most time thinking about car safety. Contacted host but no response.. contacted Drivelah helpdesk but also can’t do anything.

  Juven Ong•March 2024•

• Easy transaction

  Fason•March 2024•

• Great host

  Muhammad•March 2024•

• Great car 👍

  Muhammad•March 2024•

• lock and unlock with app having issues in malaysia

  Jia•March 2024•

• Host is very responsive to queries and provided clear instructions for pick up and drop off. Extremely well maintained car for longer distances in JB. Really smooth to drive. Faced some issues to lock the car in the more remote/kampung parts of JB but no issues using the app in town areas.

  Levian•February 2024•

• Great car

  Muhammad•February 2024•

• A really Well maintained car.

  Ahmad •February 2024•

• Great to drive. The host is friendly n fast to response any queries.Everything was fine except a tiny bits of crumps n sands, understand its rainy season The car can't lock in malaysia with the apps. Have to parked near u always anyway will rent it again.

  Supangat•February 2024•

• Great host👍🏻great car👍🏻

  Daniel•February 2024•

• Nice car smooth ride

  Muhamad Anuar•February 2024•

• Fuss free collection & smooth transaction. However, the cleanliness of the car is like 5/10, in need of basic clean up of the car interiors. Other than that, car condition is great, and will definitely consider booking again if we’re travelling to Malaysia

  Lian Kang•February 2024•

• Awesome as always

  Muhammad •February 2024•

• Car was clean. Had trouble locking and unlocking the car via the app. Called the hotline and help was rendered by Trixie. Very good service. Car interior mats and seats could be cleaner.

  Zaki•February 2024•

• lovely car

  Banned user•February 2024•

• Great host it was fun renting

  Abdul Hamid •February 2024•

• Everything is perfect except the locking through the app. I don’t even dare to leave the car for toilet as the app is not responding to lock the car.

  Muhammad •February 2024•

• Always fun driving the car.

  Mohamed•February 2024•

• GREAT

  Banned user•February 2024•

• Great car smooth ride Easy and hassle free pick up process. App lock and unlock does not work in jb.

  Mohamed•January 2024•

• Can’t lock or unlock car. Very bad online system.

  Aziq•January 2024•

• Ok

  Idy•January 2024•

• Hands down one of the beat cars i have rented and all of the instruction and the information are pretty simple and straightforward..

  Sazali•January 2024•

• Nice Ride.. will rent again

  Zamzinar•January 2024•

• It’s a nice experience renting this car. Owner & support team were quick to respond to queries.

  Badrul Hisham•January 2024•

• Nice car with good safety feature. However Drivelah need to do something and improve their app and bluetooth locking system. It doesnt work once u leave singapore. Whole trip at JB need to leave the car unlock

  Meng Wee•December 2023•

• Car was comfortable, splendid journey. But take note, you can't lock/unlock the car in JB. No choice but to stick with the car all the way and can't lock it

  Filza•December 2023•

• Overall, worth the drive. Smooth ride, aircon good condition. Smooth suspension. Will be looking to drive it again. It was a new model, everyone stares at the car😁 .

  Amy•November 2023•

• Good drive

  Yazeen•November 2023•

• Cool car, smooth process.

  Muhammad•November 2023•

• Good host. however the car keys were not inside the car. Plus when we were in JB the lock function on the app was not working therefore we were not able to lock the doors throughout our day trip in Malaysia. We hope that this can be rectified and we can get compensated for the inconvenience.

  Hilmi•November 2023•

• Great drive as always. Third time renting this car with Edward.

  Zeng Xao•October 2023•

• Great host! Cool safety features. Thank you!

  Banned user•October 2023•

• Thank you. It's a great car to drive.

  Zeng Xao•October 2023•

• Car key was missing, and bluetooth lock was not working throughout my JB trip. Otherwise, car was in a fantastic state. Highly recommended!

  Shang Le•October 2023•

• Poor, car app can’t unlock the car while at Malaysia , 2 hours to get locksmith unlock, wasted time , no compensation for loss time

  Muhammad•October 2023•

• Great host, great car!

  Leong Eng•October 2023•

• Great host. The car is well maintained.

  Zeng Xao•September 2023•

• The Hyundai Avante car is good.

  Abdul rashid•September 2023•

• great drive but had issues locking door with phone

  Jervis•September 2023•

• Brilliant experience. Full support and very helpful.

  Michael•September 2023•

• Solid car

  Achmad •August 2023•

• Easy as always

  Muhd Bazli•August 2023•

• Great host. Car is clean and well maintain

  Ryan•August 2023•

• Car in perfect condition. Best car for jb trips

  Qayyum•August 2023•

• Awesome car. Will definitely rent again. Rates are affordable too.

  Muammar Gaddafi•August 2023•

• Great host. Responsive even though it was early in the morning.

  Zeng Xao•July 2023•

• Car was fantastic. However, there were some problems with the app. The car can lock, but it takes some time to unlock it via the app, even if it indicates on the app that "the car is unlock successfully." It required several attempts for the car to unlock.

  Muhd Nur•July 2023•

• Car was perfect. I have some issues with drivelah itself. In order to end the trip, I need a picture of the odometer but after doing so, I cannot lock the car since the trip already ended so I have to contact support. Also, when picking the car up and exiting the carpark where the car was for pick up, I had to pay $17 for the carpark fees.

  Isaac•July 2023•

• Great enjoyable car

  Isaac•July 2023•

• thanknyou

  Zech Ye Chao•July 2023•

• Great host, car was fun and easy to drive. There are many hiccups along the way. Locking & Unlocking was a problem. Had to keep texting the host & support team to keep locking & unlocking the vehicle. Thankfully they are patient and helpful although spending a long time waiting for the car to lock or unlock. The support team had finally restart and troubleshoot the problem and towards the end of the trip it was better, able to lock and unlock the car without hassle.

  Dexter•June 2023•

• Title: Fantastic Car Rental Experience with [Drivelah] I recently had the pleasure of renting a car from [Drivelah], and I must say that my experience was nothing short of fantastic. From start to finish, they exceeded my expectations in every aspect of the rental process. The vehicle I rented, a car, was in impeccable condition. It was clean, well-maintained, and looked as good as new. The interior was spotless, and the seats were comfortable, providing a pleasant driving experience throughout my rental period. In terms of performance, the Car was exceptional. It offered smooth acceleration, responsive handling, and excellent fuel efficiency. I was impressed by its reliability and how it handled various road conditions, making my journey both enjoyable and safe. The customer service provided by [Rental Car Company] was outstanding. The staff was friendly, professional, and went above and beyond to ensure that all my needs were met. The check-in and check-out process was efficient, and I received clear instructions and guidance throughout. They truly made me feel valued as a customer. When it comes to pricing and value, [drive lah] offered a fair and competitive rate for the quality of the vehicle and the service provided. There were no hidden fees or surprises, and the overall value for money was exceptional. I appreciated their transparency and felt that I received great value for the price paid. Throughout my rental, I encountered no issues or inconveniences. Everything was seamless, from the reservation process to returning the car. The entire experience left me highly satisfied, and I would wholeheartedly recommend [Rental Car Company] to anyone in need of a reliable and top-notch car rental service. In conclusion, my experience with [Rental Car Company] was outstanding. The quality of the vehicle, exceptional customer service, and overall value for money make them my go-to choice for future car rentals. I commend them for their commitment to excellence and highly recommend them to anyone seeking a hassle-free and enjoyable car rental experience. Note: Remember to customize the review with specific details based on your actual experience with the rental car company.

  frentzen•June 2023•

• Very nice car, drives like butter. Very nice trip!

  Alexis•June 2023•

• Perfect car for family outing. Definitely will book again. Thank you Edward

  rifky•June 2023•

• Nice smooth car to drive. Will rent again. Apps to unlock door abit glitch but no issue. Fast response from the management to get it solve.

  Ken•June 2023•

• The overall trip was nice, the car was reliable and new. Exterior needs some cleaning. Will book again when opportunities arise.

  Simon•June 2023•

• Great host, car is in good condition and easy instructions to follow. Will definitely rent again.

  Muhd Bazli•May 2023•

• Great car and smooth Just cleanness of the car wasn’t care well

  Mohamed Sameer•May 2023•

• Everything smooth and easy. New car and petrol saving

  Wai Kit•May 2023•

• Easy to use with the app. However when i take pictures i would prefer to use my camera and upload from my phone.

  Hariz Koh•April 2023•